The State of Human Experience in the Workplace

Businesses understand the importance of employee experience, but improving it is still an uphill battle. Learn What Factors Are Shaping EX in 2021.


Employee experience has risen to the top of many organisations’ agendas as they strive to differentiate themselves, and the ongoing pandemic has only amplified its importance.

This report set out to understand what factors are driving employee experience at various organisations, what strategies are being implemented to improve it, and what’s preventing them from reaching their goals.

The report is filled with eye-opening findings, including this significant response: 61% of respondents prioritise self-services to make employee and work data more accessible as a key employee experience driver.

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