2020 was a year unlike any other. Businesses large and small, governments new and old all had to completely change what they do and how they operate. Helping us to manage this dramatic change was technology. Rather than slow us down, 2020 accelerated our shift to a digital world and I anticipate we won’t go back any time soon. Thanks to this acceleration, 2021 is going to be a launchpad for all kinds of change. This eBook explores some of the areas that will be driving it.
