Cloud technologies, and cloud telephony specifically, have matured greatly—richer functionalities, stronger security, better uptime, and enhancements to user experiences. The result is a market in transition, with businesses moving from data centers to the cloud at a rapid pace.
But despite the meteoric rise, the truth is that the majority of enterprise communications today remain on-premises. Large companies have unique challenges that make them hesitant to move their entire tech stack to the cloud with the flip of a switch.
So what are the options for companies that want to reap the benefits of the cloud without risk? Let’s start by understanding why businesses might benefit from blending on-premise and cloud environments to achieve better business outcomes.