3rd Edition State of IT Report

For the third edition of our State of IT report, Salesforce surveyed over 4,000 IT decision-makers worldwide to discover:

  • Shifting priorities and success metrics in the midst of changing business and customer needs
  • How IT departments are evaluating the role of automation and AI and planning their implementation
  • The state of application development and integration
  • Perspectives on security threats and how to combat them
  • Which tactics IT departments are using to address sustainability, ethics, and diversity concerns

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