Who’s really calling the shots?

Who makes the decisions is a crucial question for any organization; but evidence suggests that ‘top-down’ thinking is no longer working for you or for your customers.

Our new global research suggests that employees have little or no say in the future direction of their organization. It’s a universal feeling across almost all territories polled in our comprehensive research of over 1,800 managers and non-managers across multiple countries. It also finds that most CEO’s have hardly connected with their employees in the last year, and that real change must be driven from the top.

Want to see how the right questions lead to the right decisions? Here’s what we’ve asked companies all around the world:

  • Who currently makes the decisions?
  • What’s standing in the way of democratization?
  • How do you really engage staff?
  • Do you trust your staff to make the right decisions?


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