The business landscape is changing fast. That much is obvious. Business models are being disrupted, industry mainstays unseated and old certainties upended on a near-daily basis.
Technology is unlocking new possibilities. But it’s also creating new expectations – especially at work.
By 2020, Gen Y will make up 35% of the workforce. This generation has grown up with open communication platforms like Facebook and Instagram. Now, they’re bringing that same expectation of openness to work.