Industry watchers and pundits all agree that in the cloud-versuspremises PBX debate, the cloud has won. Cloud-based “as a service” solutions are taking off as companies look to the cloud for their unified communications (UC), collaboration, and contact center needs.
Organizations of all sizes and across all verticals are choosing cloud-based unified communications—also known as unified communications as a service or UCaaS—for bringing together voice, text, messaging, video, conferencing, meetings, and more.
With UCaaS, workers can seamlessly communicate over voice, instant messaging, and video from any device and location, improving worker productivity and effectiveness.
The choice today is clear: When it comes to business phone systems and communications solutions, the direction forward is the cloud.