Identity Proofing, Authentication, and the Customer Experience
As consumers continue to shift their banking activity to mobile devices, the industry is evolving as well. “Everything mobile” is driving digital transformation and, unfortunately, new fraud opportunities have come along for the ride. While consumers demand their banks protect them from fraud, enhanced protection must be delivered with a customer experience that is fast, easy, and consistent.
Download an Executive Brief, “Identity Proofing, Authentication, and the Customer Experience”
This brief provides guidance on how to deliver a seamless and consistent customer experience starting at digital account opening while ensuring that your customers are protected using innovations in biometrics and behavioral authentication, combined with machine learning analytics.