With 84% of digital experience managers saying they will invest in improving customer retention and loyalty, it’s increasingly important that you don't get left behind. According to a recent study conducted by Forrester Consulting, commissioned by OpenText, digital experience (DX) portals are key to increasing the lifetime value, retention, and revenue of today’s digital-savvy customers. Read the February 2016 Forrester Consulting study, Digital Experience Portals: A Modern Approach to Secure, Multichannel Customer Experiences, to learn more now.
